Help center
Quick answers about using Alternivo. Can't find what you need? Check the terms and privacy policy.
Account
How do I create an account?
Use “Sign in” in the header. You can register with e-mail and password, or continue with Google when it is available.
How do I change my profile or password?
Open Settings. You can edit your profile, public links, privacy options and password there.
Can I delete my account?
Yes. Contact us through the e-mail address on your account and we will delete it; public reviews may be anonymised.
Submitting a product
How do I submit my product?
Sign in and use “Submit”. Submissions are free during our launch period and reviewed by our team, usually within a few days.
Where can I follow my submission?
The Maker dashboard lists every submission with its status and any note from the moderators.
Why was my submission rejected?
Common reasons are duplicates, unreachable websites or products that are not software. The moderator note explains what to change.
Launches and votes
What is the Buildboard?
Approved submissions launch in the week they go live. Members vote, and the weekly ranking only counts votes cast during that week.
Can I vote for my own product?
Yes, once, like any member. Fake accounts and vote trading lead to removal.
Paid placements
What can I buy?
Fast Review ($5 one-time), Featured ($9/month), Growth ($19/month) and fixed-length sponsorship campaigns. See the pricing page. All are optional.
Are paid placements labelled?
Always. They show “Fast Review”, “Featured”, “Spotlight” or “Sponsored”, and never affect votes, ratings or reviews.
How is a purchase linked to my product?
Start every purchase from your Maker dashboard while signed in; checkout uses your account e-mail and the purchase is applied automatically once Freemius confirms the payment.
Invoices, cancellation and refunds?
Payments are handled by Freemius, our merchant of record. Use the Freemius customer portal (users.freemius.com) for invoices and to cancel a subscription.
I want to claim a listing someone else added.
Claiming is not self-serve yet. Report the listing from its page and mention that you are the owner; we will verify and transfer it.
Listings and reviews
A listing has wrong information.
Use the report option on the product page. Owners can submit corrections the same way.
How are rankings decided?
Lists use community likes, ratings and editorial scores. Paid placements are shown separately and labelled.

